RM AI Hub service not starting automatically

ecdbert
ecdbert New Altair Community Member
edited November 5 in Community Q&A
Hello.  I just installed RM Server and it seems to be working.  I was able to start the service manually but cannot get it to start automatically.  I've attached the log file here. 

log.txt 368.7K
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Best Answer

  • ecdbert
    ecdbert New Altair Community Member
    Answer ✓
     Found a post which suggested deleting the '.r.lock'  file.  I used task manager to shutdown the cmd and java processes, before deleting. Deleting the file in windows is not possible if any of those processes are running. Added this just in case someone ran into the same issue.
    However, when I restart the machine the '.r.lock' comes back and the service does not start. Can anyone help?

Answers

  • ecdbert
    ecdbert New Altair Community Member
    Answer ✓
     Found a post which suggested deleting the '.r.lock'  file.  I used task manager to shutdown the cmd and java processes, before deleting. Deleting the file in windows is not possible if any of those processes are running. Added this just in case someone ran into the same issue.
    However, when I restart the machine the '.r.lock' comes back and the service does not start. Can anyone help?

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