GO won't work at all

wufutura
wufutura New Altair Community Member
edited November 5 in Community Q&A
I just recently got the monthly subscription for GO but it gets "hung up" (at times all night even on something with 80 rows and 3 columns!)!) and won't deliver any conclusions even on older files for which it was successfully predicting.  So, I suspect it has nothing to do with the process or the particular files.  

Any thoughts?  Any current problems in the system? anybody else reporting problems?
Tagged:

Best Answers

  • eciorba
    eciorba New Altair Community Member
    Answer ✓
    Hi wufutura,
     
    Unfortunately we indeed had an issue which caused many pending jobs in the system. The problem has been fixed so it should be working now as expected. You eventually need to re-submit your jobs, as the pending ones were removed.

    Thank you for reporting and sorry for the inconveniences made!

    Best regards,
    Edmond Ciorba
  • wufutura
    wufutura New Altair Community Member
    Answer ✓
    thank you.   Love Go!   Richard

Answers

  • eciorba
    eciorba New Altair Community Member
    Answer ✓
    Hi wufutura,
     
    Unfortunately we indeed had an issue which caused many pending jobs in the system. The problem has been fixed so it should be working now as expected. You eventually need to re-submit your jobs, as the pending ones were removed.

    Thank you for reporting and sorry for the inconveniences made!

    Best regards,
    Edmond Ciorba
  • wufutura
    wufutura New Altair Community Member
    like to use LTSM with GO and time series capabiltities.  makes a great fast scratchpad.   please advise.   richard
  • wufutura
    wufutura New Altair Community Member
    Answer ✓
    thank you.   Love Go!   Richard

Categories