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"Could not initialize HTML5 browser. See log for details."

srbUser: "srb"
srb
New Altair Community Member
Updated by Jocelyn
I am trying to get a "visualisation" of some data but this error message appears. I've tried some suggestions from previous posts but without success. Any ideas would be appreciated, thank you.

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    MartinLiebigUser: "MartinLiebig"
    MartinLiebig
    Altair Employee
    Hi,
    what exactly did you already try?

    Cheers,
    Martin
    srbUser: "srb"
    srb
    New Altair Community Member
    OP
    Hi Martin,
    Thank you for getting back to me.
    For background, I installed RapidMiner in April 2020, it says it is version 9.6. My computer has "Windows 10 Education"

    Your colleague suggested 
    https://community.rapidminer.com/discussion/54973/what-is-could-not-initialize-html5-browser

    which I had already tried to imitate without success.

    I went to settings/preferences/user interface. The only change I could make was log level to CONFIG.
    (My version also has a "visualisations row limit modifier" choice showing 1.0 which the 54973 didn't display)

    Everything else already matched. It didn't change the error (?) message when I tried to run it again.

    I have looked to try and find log displays ... I couldn't find anything.

    Thank you for your expertise on this.

    Simon



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