Educational license renewal

Casper72
Casper72 New Altair Community Member
edited November 2024 in Community Q&A
I know it has been asked before, but I simply can't figure out, how to renew my educational license. I am a first year PhD student, and was granted an educational license in 2019 (Thank you!). Now, my license is about to end in 75 days, and I am starting to get "Times running out!" warning messages when running RapidMiner. If I click the "Renew license" button I don't see any options that pertains to the Educational license. What am I doing wrong, and what should I do?
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  • rfuentealba
    rfuentealba New Altair Community Member
    Answer ✓
    Hello @Casper72,

    Pretty much everyone at the company are currently at the RapidMiner Wisdom event, but I'm pinging @sgenzer here for you to see how to proceed. I wonder if you need to send the e-mail again, but let's wait for him to shed some light on your case, is it ok?

    All the best,

    Rod.

  • [Deleted User]
    [Deleted User] New Altair Community Member
    Answer ✓
    Hello

    you can ask @Jasmine_ too ;) may be she can help you o:)
  • Casper72
    Casper72 New Altair Community Member
    Answer ✓
    Thank you :) Will try to get in touch with them.
  • Jasmine_
    Jasmine_ New Altair Community Member
    Answer ✓
    Hi @Casper72, you can renew your educational license on this page: https://my.rapidminer.com/nexus/account/index.html#licenses/request. If you go to the RapidMiner website and click "My Account", you should see an option for "Educational Program" under licenses. This page will allow you to apply for a new license, I hope this helps!

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