error html5

Hi,
please follow the request described in this thread:
https://community.rapidminer.com/discussion/comment/59606#Comment_59606

@IngoRM
Thanks.I read it but unfortunately I don't underestand what should I do...could you please help me? I don't know so much things about these codes and errors.

hi @saba76 can you please post your log file so we can see it?

@sgenzer Here you are. I hope I posted  correctely 

@saba76 hmm that has only one line. No. Please go to your .RapidMiner folder and upload rapidminer-studio.log file.

@sgenzer sorry are these files correct? 

yep that's much better. I see some things that would likely be causing your problem:

WARNING: Async: Hardware accelerated browser setup test failed, HTML5 components may not be available!
com.teamdev.jxbrowser.navigation.TimeoutException: Failed to execute task withing 45 seconds.
	at com.teamdev.jxbrowser.navigation.internal.NavigationImpl.loadAndWait(NavigationImpl.java:232)
	at com.teamdev.jxbrowser.navigation.internal.NavigationImpl.loadUrlAndWait(NavigationImpl.java:93)
	at com.teamdev.jxbrowser.navigation.internal.NavigationImpl.loadUrlAndWait(NavigationImpl.java:70)
	at com.teamdev.jxbrowser.navigation.internal.NavigationImpl.loadUrlAndWait(NavigationImpl.java:62)
	at com.teamdev.jxbrowser.engine.internal.EngineImpl.newBrowser(EngineImpl.java:440)
	at com.rapidminer.extension.browser.BrowserFactory.createBrowser(BrowserFactory.java:248)
	at com.rapidminer.extension.browser.PluginInitBrowser.lambda$initGui$6(PluginInitBrowser.java:168)
	at java.lang.Thread.run(Thread.java:748)

SEVERE: Failed to create HTML5 browser!
java.lang.IllegalStateException
	at com.teamdev.jxbrowser.internal.util.Preconditions.checkState(Preconditions.java:60)
	at com.teamdev.jxbrowser.internal.rpc.NewServiceConnection.invoke(NewServiceConnection.java:245)
	at com.teamdev.jxbrowser.engine.internal.EngineImpl.newBrowser(EngineImpl.java:437)
	at com.rapidminer.extension.browser.BrowserFactory.createBrowser(BrowserFactory.java:248)
	at com.rapidminer.extension.browser.BrowserFactory.createBrowser(BrowserFactory.java:204)
	at com.rapidminer.extension.html5charts.gui.chart.implementations.html5.HTML5HighChartsChartGUI.createChartSceneJxBrowser(HTML5HighChartsChartGUI.java:382)
	at com.rapidminer.extension.html5charts.gui.chart.implementations.html5.HTML5HighChartsChartGUI.access$000(HTML5HighChartsChartGUI.java:70)
	at com.rapidminer.extension.html5charts.gui.chart.implementations.html5.HTML5HighChartsChartGUI$1.doInBackground(HTML5HighChartsChartGUI.java:136)
	at com.rapidminer.extension.html5charts.gui.chart.implementations.html5.HTML5HighChartsChartGUI$1.doInBackground(HTML5HighChartsChartGUI.java:132)
	at javax.swing.SwingWorker$1.call(SwingWorker.java:295)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at javax.swing.SwingWorker.run(SwingWorker.java:334)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)

I have no idea what's causing this (would need to circle back with Engineering who are mostly on vacation right now) but in the meantime just use the old visualizations that do not require HTML5. Go to Preferences and check the legacy Advanced Charts option:



Scott

@sgenzer It works now by your guideness! I am really thankful. You helped me a lot! Thanks again !

all in a day's work, @saba76. Happy RapidMining!

Scott