Text Analysis on Customer Feedback

Vijaya
Vijaya New Altair Community Member
edited November 5 in Community Q&A
I want to do text analysis on customer feedback from large number of feedback i got from different customer at a time, How rapidminer will help me in this also let me know if i can do sentiment analysis from this tool
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Answers

  • kayman
    kayman New Altair Community Member
    Install the operator toolbox from the market place, this one has the option to extract sentiment from options. 
    If you need more control or granularity of your models you can train it using external libraries with the python extension
  • MartinLiebig
    MartinLiebig
    Altair Employee
    Hey @kayman ,
    anything specific you would like to have in Extract Sentiment where you currently need to opt for python?

    BR,
    Martin
  • sgenzer
    sgenzer
    Altair Employee
    hello @Vijaya I would encourage you to use the search features here on the community. This question has been asked many, many times.  :)

    Scott

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