Testing issues, ticket no. #100.18.11 (unknown error)

User: "Nicolò Girino"
Altair Community Member
Updated by Nicolò Girino

Hello everyone, I am new to this software and I am having some issues on running the tests. I saw other people had the same problem, so I followed the guide to solve the issues but nothing changed. 

Here below the error code:

The test Characterization, Thermal, Motor & Generator, Steady state failed due to the following problem:
  Cause : Unknown error
  Type : Unknown

Ticket Number : #100.18.11 #100.18.10 #100.18.1 #100.18.39 

 

As already mentioned, I  tried to solve the problem autonomously, but it seems it did not work out. I hope someone can help me. 

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    User: "fzidat"
    Altair Employee
    Updated by fzidat

    Hello Nicolo;

     

    If you can share your FluxMotor project, we can have a look on it. Please note if it is confidential, then please contact us on the support directly.

     

    Regards