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RapidMiner using TeamViewer

User: "varunm1"
New Altair Community Member
Updated by Jocelyn
Hello,

This might or might not be related to the functioning of RapidMiner software, but I have one issue when accessing rapidminer through team viewer.

I access my work (lab) PC using TeamViewer when I am away. If I turn off my display, the RapidMiner software will be blank, and I cannot see any options as shown in the below image. The left image is RM, and right is Matlab at the same time. This only with RapidMiner as I can access Anaconda, Matlab, etc. at that time. If anyone can provide inputs on this issue, it would be very helpful as I cannot keep my monitor on when I am away.

I use a dual monitor (Dell Infinite Edge) display on Alienware Aurora R7 (1080TI and Intel i7 8700k) with windows 10 (64 bit) 



Thanks for your help.

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    User: "rfuentealba"
    New Altair Community Member
    Accepted Answer
    I had a similar issue.

    It doesn't have anything to do with RapidMiner. TeamViewer displays information the way your active monitor is currently displaying, but if your display isn't recognized by Windows (e.g. it's turned off), a few applications can actually report their chartings to Windows. Some Java applications like RapidMiner don't. Also reported with NordVPN and others, and the culprit in all the cases I have seen is TeamViewer.

    Expensive solution: buy a display that is supported by Microsoft Windows even if it's off.
    Simple solution: maybe VNC/Remote Desktop over a VPN?

    Don't want to start a flamewar, but that wouldn't have happened if you used Linux. /me ducks and runs!!!

    All the best, and hope this helps.

    Rodrigo.