License path issues not allowing me to use products - Sim Solid / Inspire Mold

Ravi_20938

I need support in fixing an issue i have when trying to use Altair products Inspire Mold / Sim Solid 

I am asked to login and activate my license. The login fails and licence is not recognised nor authentication code accepted. 

My engineering director who oversees this has shown that I  have a license and an active account 

 

Please can you advise, thanks 

altair issue 1.PNG

altair issue 2.PNG

altair issue 3.PNG

Matthieu Pupat

Hello,

Can you please check this article and let us know if this fixes your issue?

Resolve Managed License SSL Issue | SSL/TLS Handshake Failed

Thanks,

Matthieu Pupat