server error 500 occurred

micheljanos
micheljanos New Altair Community Member
edited November 5 in Community Q&A

Hello, 

 

At browsing sever command I get the message "Error occurred A server error 500 occurred: . The error has been recorded. " 

 

 

 Best,

 

Michel

Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee

    Hi @micheljanos,

     

    can you please have a look on the server.log? There should be more information. See: https://docs.rapidminer.com/latest/server/administration/error-logs.html

     

    Best,

    Martin

  • Thomas_Ott
    Thomas_Ott New Altair Community Member

    It's been my experience with this error that there is a connectivity problem. 

  • zprekopcsak
    zprekopcsak New Altair Community Member

    @micheljanos: which version of Server are you using?

  • micheljanos
    micheljanos New Altair Community Member

    Hi Zoltan,

     

    Please check the steps I took today:

     

    1. Started RM v. 7.6.001 and unsucesfully tried to connect to server. I was normally connecting, but have not used the Server for a few weeks.

    2. I re-installed mySql and RM server (V.8) and was able to connect to App Designer front page but not to Web interface getting the 500 error.

    3. I made and update to RM v.8, by Marketplace.

    4. After re-starting RM the update is not installed and I can't even connect to Server.

    See att. Server log

     

    best,

     

    Michel

  • Nils_Woehler
    Nils_Woehler New Altair Community Member

    @micheljanos it seems that one of the components of RM Server could not start due to an illegal host name:

     

    Caused by: java.lang.IllegalStateException: java.net.URISyntaxException: Illegal character in hostname at index 10: tcp://NASA_SERVER:5672

    Please open $RM_SERVER_INSTALLATION$/standalone/configuration/execution.properties and change the property `jobservice.queue.activemq.host` to an IP or a valid hostname according to https://www.ietf.org/rfc/rfc2396.txt

    Afterwards please restart RapidMiner Server and check whether it is working now.

  • micheljanos
    micheljanos New Altair Community Member

    Capturar.JPG



    How do I change execution.properties?




    @Nils_Woehler wrote:

    @micheljanos it seems that one of the components of RM Server could not start due to an illegal host name:

     

    Caused by: java.lang.IllegalStateException: java.net.URISyntaxException: Illegal character in hostname at index 10: tcp://NASA_SERVER:5672

    Please open $RM_SERVER_INSTALLATION$/standalone/configuration/execution.properties and change the property `jobservice.queue.activemq.host` to an IP or a valid hostname according to https://www.ietf.org/rfc/rfc2396.txt

    Afterwards please restart RapidMiner Server and check whether it is working now.


     

  • atimm
    atimm New Altair Community Member

    @micheljanos You can open the file execution.properties with your favorite text editor.

  • micheljanos
    micheljanos New Altair Community Member

    After changes still 500 error

    Capturar1.JPGCapturar2.JPG

  • atimm
    atimm New Altair Community Member

    @micheljanos

     

    I would recommend to re-install RapidMiner Server and use your correct hostname or simply localhost to make it work properly.

    Hope that helps, we will get your server up and running!