How to fix Error: Could not create the Java Virtual Machine

Guillermo Dancausa
Guillermo Dancausa New Altair Community Member
edited November 2022 in Community Q&A
Hello:
I was trying to install two Altair packages (the Desktop and Solvers bundles, specifically, but I don't think the issue has to do with what package I'm installing).
When the progress bar is almost over during the install, it abruptly stops and shows the message of the attached image.
Do you know any possible fix to the issue? I've already tried reinstalling Java and changing the a system variable to increase its allocated memory to 512 Mb.
Thank you so much for your help.
Best regards
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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited November 2022

    Hi

    It is possible that the executable/s was corrupted on download and hence you will need to completely uninstall the software and re-download the executable. It is important to first try deleting the downloaded file and downloading it again.

    If you still face issues, to make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum):

    1. Double click / run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)
    2. Select the executable by clicking on the browse button or drag and drop the file into the window
    3. After running the MD5 checksum on your computer, kindly see if your MD5 checksum value matches the correct one.

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