Getting error with (managed) license when editing solver deck through text editor

Henrik Klein
Henrik Klein Altair Community Member
edited December 2023 in Community Q&A

Hi,

I am running topology optimisations and often I want to analyse a model with varying constraint, lets say a volume upper bound constraint of [0.5, 0.2]

As the series are quite large it is faster to edit the solver decks with a text editor. I have no clue If my errors have something to do with this but anyways.

I am randomly getting errors messages when running my optimisations, see below.

I am using a managed license.

Is my internet connection just bad? Can I increase the timeout so it waits some more seconds until it found the license?

 

 

error:

  THE FOLLOWING ERROR MESSAGE WAS RETRIEVED FROM THE LICENSE SERVER
 Altair License Manager: License error
 
Feature(s): GlobalZoneEU, HyperWorks, HWOptiStruct
Error Code: 9
Error Description:
Feature not found
 
License Path: C:/Program Files/Altair/2023/hwdesktop\security\altair_lic.dat;C:/Program Files/Altair/2023/security/altair_lic.dat
 
Altair Managed Licensing: License error
 
Feature: OptiStruct
Error Code: 1
Error Description:
SOAP 1.1 fault SOAP-ENV:Server [no subcode]
"Timeout"
Detail: SSL_connect() failed in tcp_connect()
 
Altair License Manager: License error
 
Feature(s): GlobalZoneEU, HyperWorksEDU
Error Code: 9
Error Description:
Feature not found
 
License Path: C:/Program Files/Altair/2023/hwdesktop\security\altair_lic.dat;C:/Program Files/Altair/2023/security/altair_lic.dat
 
Altair Managed Licensing: License error
 
Feature: HyperWorksEDU
Error Code: -40
Error Description:
[LicID 87195] AU Enterprise Suite - (Err: -40) While checking out feature "HyperWorksEDU": Requested feature name was not found in licenses

Answers

  • loistf
    loistf Altair Community Member
    edited December 2023

    Are you using student license or commercial license? 

    Do you know HyperStudy, it should help you with a study like that, and there is the chance that running OptiStruct through HyperStudy dodges the error. 

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