Licence error for free student edition

AM_20888
AM_20888 Altair Community Member
edited March 2022 in Community Q&A

My request was approved for the free student edition for Altair. However, after downloading the software I need, none of it will work because my licence will not activate. I have tried all the recommended troubleshooting suggested by Altair. I think there is a possibility that I made a typo on the ethernet host ID when I sent my request. I have now sent another request with the altered ID. Will this request be approved? And/or is there something else I may be doing wrong when trying to activate the licence? Thank you in advance.

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited March 2022

    HI

    Your latest license request has been approved, please let us know if issue persists here

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