Import and Crashing

Oswaldo Gallo
Oswaldo Gallo Altair Community Member
edited June 7 in Community Q&A

Hyperworks Student Edition importation problem

I'm having problems when I try to import files, I had followed the steps to import, starting by "File" - "Import".

Interfaz de usuario gráfica, Texto, Aplicación  Descripción generada automáticamente

 I had tried with some common files like "stp, obj, stl, etc" 

Texto  Descripción generada automáticamente

The files contain a piece that I made in different programs, Blender and Inventor.

As you can see it's a simple piece.

Imagen en blanco y negro  Descripción generada automáticamente con confianza media

In this case, for the example I'm gonna use a "stp" format.  

Captura de pantalla de computadora  Descripción generada automáticamente

After clicking open, the "Geometry import options" window appears. I use the default configuration

 

Interfaz de usuario gráfica, Texto, Aplicación  Descripción generada automáticamente

When I click "Import", it starts loading the file, but immediately it crashes, (I couldn't made a screen shot because it's too quick)

Answers

  • Paulo  Libório
    Paulo Libório New Altair Community Member
    edited March 20

    Hey Oswaldo!

    Can you go over this Altair Community blog post Achieving Optimal HyperWorks Performance and make sure you're installation complies with the guidelines described? 

    Are you able to open this geometry file in another CAD reading software? 

    Kind Regards,
    Paulo Libório.

  • Richard Ulbricht
    Richard Ulbricht Altair Community Member
    edited April 9

    Thanks for the post. I run into the same problem with the latest version of Hypermesh 2023 (education). I also tried importing many different supported CAD-formats on two different computers always resulting in the same problem. I don't even get an error message, the program rapidly closes as if I ended it in the task manager. I previously used the 2022 educational version, which worked fine. But after my license expired, I was forced to update to the 2023 release.

  • Jandre Nel
    Jandre Nel Altair Community Member
    edited April 29

    I also have the same issue with the 2023 educational version. 

  • Daniel_20621
    Daniel_20621 Altair Community Member
    edited May 16

    Is there an update/solution for this issue? 

    I am running into the same problems.

  • Dishnu D
    Dishnu D New Altair Community Member
    edited May 16

    I am also facing the same issue...
    Any solution so far?

  • Gaetan Pans_21058
    Gaetan Pans_21058 New Altair Community Member
    edited June 7

    Hi any update on this,

    I am also facing the same issue

    Thanks