Error during hyperwork software opening

Pravil Potadar
Pravil Potadar Altair Community Member
edited January 2023 in Community Q&A

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Please provide the solution... i have downloaded installation file 5 times but still same error.

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited January 2023

    Hi,

    It is possible that the executable/s was corrupted on download and hence you will need to completely uninstall the software and re-download the executables. It is important to first try deleting the downloaded file and downloading it again.

    If you still face issues, to make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum):

    1. Double click / run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)
    2. Select the executable by clicking on the browse button or drag and drop the file into the window
    3. After running the MD5 checksum in your computer, kindly see if your MD5 checksum value matches the original value.
  • Pravil Potadar
    Pravil Potadar Altair Community Member
    edited January 2023
    Thank you..

    Where shall I get original checksum values??

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited January 2023
    Pravil Potadar said:

    Thank you..

    Where shall I get original checksum values??

    Hi,

    The checksum value for HyperWorks v2022.2 is 05ae9f92b8cf72fd23d5388cf3ddc719.

    Please refer to this document for instructions on how to install the software and activate the license file - https://altairuniversity.com/altair-student-edition-licensing/ 

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