"Error Accessing Update Server"

theordore
theordore New Altair Community Member
edited November 5 in Community Q&A
Hello!

I have just installed RapisdMiner and am anxious to get the text mining plug-in.  When I try Update at the Help menu, in the midst of apparently getting information the Udate Failed message appears.  I have allowed a bug report to be sent in; but I was hoping that someone here could quickly help me remove this roadblock.

Thanks in advance.
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Answers

  • theordore
    theordore New Altair Community Member
    As an addendum to my message above, the error report includes the following: "Java.lang.OutOfMemory Error".  I am running 32-bit Vista.
  • dupolas
    dupolas New Altair Community Member
    exact same problem here. Downloaded RapidMiner 5.1 yesterday, at startup it mentions that there are updates (and I would like to install some extensions). Going to the update manager gives me the same error.. Something wrong with the iRapid server? or in the update manager.

    64-bit Windows 7 here
  • fischer
    fischer New Altair Community Member
    Hi,

    server was down for a day during the weekend. Should be working again.

    Best,
    Simon
  • theordore
    theordore New Altair Community Member
    Thanks for this help.

    The experience of that message over several hours so frustrating that I need to ask you to ask your programmers to put in code that would cause a helpful message to come to us when the problem is coming from something like a server being down.

    Thanks again.

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