I'm requesting a new license due to a computer change

mike_20311
mike_20311 Altair Community Member
edited September 13 in Community Q&A

I'm requesting a new license due to a computer change
I need it urgently Please make a request quickly

The email I applied for is homike123@naver.com

Thank you :)

 

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited December 2022

    Hi,

    Your new student license request has been received and forwarded to the concerned person for approval. Approval might take some time. Thanks for your patience!

  • Nadine Elmehriki_20945
    Nadine Elmehriki_20945 Altair Community Member
    edited September 12

    Hello,  I am in the same situation.  I have a new computer and need to transfer my license.  

  • Suhas Ambekar
    Suhas Ambekar
    Altair Employee
    edited September 13
    Nadine Elmehriki_20945 said:

    Hello,  I am in the same situation.  I have a new computer and need to transfer my license.  

    Hi Nadine,

    To activate the license on another computer, you must first deactivate it from your previous computer where it was previously activated.

    To deactivate your license from your previous computer, please follow these steps:

    1. Navigate to System (C:) > Program Files > Altair > 2023 > security > bin > win64 > gui.
    2. Locate and double-click on almutil_gui.exe to open the Altair License Utility.
    3. In the Altair License Utility, go to Tools > Deactivate License.
    4. Enter the activation key in the provided box and click on 'Deactivate.' (Refer to the image below)
    5. Once you have successfully deactivated the license on your computer, you can now activate the license on your other computer using the same activation key.

    NOTE: Please note that there are a limited number of chances to deactivate and reactivate a license. Therefore, it's advisable to avoid deactivating it several times.

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