"Problems with Churn Analysis Wizard: Error message"
I'm using the wizard. Regardless if I use CSV og XLS, I get the following message:
"The application process cannot be executed on your data. Please make sure the structure of your data matches the one from the demo data. also, make sure to select an appropriate coloumn in step 3."
My data has colums: Churn (with either: yes/no/?), Customer ID, Age, Gender, Login ID, Region Code, County, plus a lot of other data such as sales date, churn date, campaign names, pricing, payment method etc.
In total 40 columns, and a selection/cohort of less than 2000 customers in this initial test of your program.
I tried a lot of different things, including making sure no cell was empty, to no avail. Any ideas what this might be?
"The application process cannot be executed on your data. Please make sure the structure of your data matches the one from the demo data. also, make sure to select an appropriate coloumn in step 3."
My data has colums: Churn (with either: yes/no/?), Customer ID, Age, Gender, Login ID, Region Code, County, plus a lot of other data such as sales date, churn date, campaign names, pricing, payment method etc.
In total 40 columns, and a selection/cohort of less than 2000 customers in this initial test of your program.
I tried a lot of different things, including making sure no cell was empty, to no avail. Any ideas what this might be?