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Error with environmental variables

User: "Rakesh_kumar"
Rakesh_kumar
Altair Community Member
Updated by Rakesh_kumar

Couldn't able to open Simlab. Pop-up window shows 'The required environment variable HW_UNITY_ROOTDIR was not set.'

Tried with changing environmental variables, but same issue.

Any possible solutions are welcome

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    User: "Kamalraj"
    Kamalraj
    Altair Employee
    Updated by Kamalraj

    Hi,

     

    It is better to uninstall and install it again. 

     

    TO narrow down the issue, please let us know the simlab version that you have installed and platform windows / Linux version

     

     

    User: "Rakesh_kumar"
    Rakesh_kumar
    Altair Community Member
    OP
    Updated by Rakesh_kumar

    Thanks kamalraj

    The issue is sorted. If we pin the simlab to taskbar, we are getting the above mentioned error message.

    In all other ways of opening the tool, it is opening fine. No reinstall required.

    I am working in SL 19.1 , windows platform.

     

    User: "Kamalraj"
    Kamalraj
    Altair Employee
    Updated by Kamalraj

    Hi Rakesh,

     

    thanks for details. We will fix this.

     

    Thanks & Regards

    KamalRaj

    Senior Application Engineer – SimLab

    Altair | Nasdaq: ALTR

    kamalraj.rajagopal@altair.com | altair.com
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