Check Your LicenseMonitor System (Admin Only)

System Administrator
System Administrator
Altair Employee
edited February 2023 in Altair HPCWorks

When first running LicenseMonitor, we suggest that you check your system to be sure it’s running properly and then perform a few basic tasks to get a feel for the system, like creating a report.

Note: You need admin permissions to perform this task.

To check your system, perform the following steps:

  1. Log in to LM.
  2. Go to the Admin page and select Tasks.


    Figure: Periodic Job List

  3. From the Periodic Job List, check to see if the job status shows done (it's shaded green).
    • If it shows waiting (shaded teal), then refresh it in 30 seconds. 
    • If job status shows failed (shaded red), then click on the job name, and scroll down to the  “explanation of why this job is failed”.
  4. Go to your Home Page. 
    • If it shows checkouts, you're done!
    • If it doesn’t show checkouts, wait 30 seconds. Refresh your screen and check again.
    • If you still don’t see checkouts, contact customer support. 

 

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