End of Life (EoL) Statement for Altair Panopticon Java SDK, .NET SDK, and Designer for Windows Products
Altair EmployeeEnd of Life (EoL) Statement for Altair Panopticon Java SDK, .NET SDK, and Designer for Windows Products
Altair strives to deliver innovative products that create value for our customers, and as such periodically releases new products or product versions. Therefore, as part of a product's lifecycle, older product versions eventually reach their natural end of life. Our goal is to make this process as transparent as possible to our customers and partners, thereby enabling them to plan for upgrades and migrations toward supported product versions.
Please direct any specific questions about this to:
Theodor Stenevang Klemming
Senior Product Manager – Panopticon
Panopticon 2020 and above incorporates a fully web-delivered HTML5 Panopticon Designer component. This new HTML5 version of the product is our primary development platform going forward and will replace the following Panopticon products:
| PRODUCT | End of Sales | End of Maintenance | End of Support |
| Panopticon Designer | December 31, 2020 | June 30, 2021 | December 31, 2021 |
| Panopticon Java SDK | December 31, 2020 | June 30, 2021 | December 31, 2021 |
| Panopticon .NET SDK | December 31, 2020 | June 30, 2021 | December 31, 2021 |
| Panopticon .NET Visualization SDK | December 31, 2020 | June 30, 2021 | December 31, 2021 |
Definitions
End of Sales: This is the date after which the product will no longer be available for purchase.
End of Maintenance: This date marks the start of the product retirement period. From this date forward, the product will no longer maintained by maintenance builds. We will continue to offer help desk support for a period of 12 months (unless otherwise stated) or until End of Support date, whichever comes first. During this period, we will answer questions and assist customers with the transition to the new product version. To address problems encountered with a product in End of Maintenance, the customer must upgrade to the current generally available version of the product if an existing maintenance build or workaround is not available.
End of Support: Technical support for the product will no longer be available after this date. Customers may continue to use the product version after we have announced the End of Support date, but we will not be able to fix bugs or engage in technical support requests. We encourage all customers to upgrade to the GA version as soon as possible.