Unable to see my completion certificates

Pritesh_20671
Pritesh_20671 Altair Community Member
edited October 2024 in Community Q&A

I have completed many courses as listed in mt Record of Learning in Dashboard. But I am unable to download their certificates as status is not 100%. How to change the status so that I can download certificates for all the courses that I attended?

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Answers

  • GTT Johan
    GTT Johan
    Altair Employee
    edited September 2024

    Hi Pritesh
    Below is a link how to do it:
    Tutorials, How To, Troubleshooting - Print your own certificate (altair.com)

    But I you need to complete the course to 100%

    Kind regards
    //Johan

  • Pritesh_20671
    Pritesh_20671 Altair Community Member
    edited September 2024

    That was what my question was. I have already completed those courses but it is not showing 100%. How do I make them 100% complete?

  • GTT Paola
    GTT Paola
    Altair Employee
    edited September 2024

    Hi Pritesh,

    To receive a certificate of participation, you must attend at least 70% of the course.
    We have checked your attendance and adjusted it accordingly in the LMS system (http://learn.altair.com).
    You will receive a separate email.

    Kind regards,
    Paola 

  • Yogesh Chodvadiya
    Yogesh Chodvadiya Altair Community Member
    edited October 2024

    I have also similar question, I attended 5 courses with instructors and I attended all 5 course, each 3 hours but still my status says, I completed 0%. I thing, it is instructors task to tick mark or inform that who attended and mark as 100% attended course in order to issue an certificate. 

    Here is my course list which I attended (5*3 hours of participation).

     

    Could you please inform me via mail about the issue?

    image

  • GTT Paola
    GTT Paola
    Altair Employee

    Hi Yogesh,
    We have sent you an email about your request.
    Kind regards,
    Paola

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