i was not able to downloal the software by shared link

Prafull Dhekale

Rahul_P1

Hi,

We have sent alternative download links as a pdf, 

There are cases where when you click on the download links in the email, one would just see a tab open and the exe does not download (in Google Chrome), in such cases

• You should copy (right click on link and copy link) and paste the download links in a different browser (like edge or firefox) and click go
• You should open the email in a different browser (if using gmail or yahoo for instance in a browser) and click on the links in the email there
• Write to us in the Altair Community here with this issue and we will send you alternate download links.