no se carga el programa

FRANKLIN SUNTAXI
FRANKLIN SUNTAXI New Altair Community Member
edited September 5 in Community Q&A

 No puedo utilizar el programa Altair inspire 2024, al iniciar el programa tengo este mensaje. 

Error al cargar C:/Program Files/Altair/2024/Inspire2024/hwx/plugins/freedom/gui/win64/bin/hwfdmplugin.dll: Error en una rutina de inicialización de la biblioteca de enlaces dinámicos (DLL).

Answers

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited September 5

    hola,

     

    if your CPU is too old, you might get some issues with installing Inspire 2024.

    Another thing that you need to check is if your GPU is supported or not and if its graphic drivers are up-to-date.

    Additionally, Inspire requires dedicated graphic card to work properly, so you need to check if your graphic card is officially supported. But in any case, check and update the graphic drivers.