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Please help me out as soon as possible with my license, as it is showing an error when I want to use the Feco software for my assignment.
Hi,
All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/
You can also watch this video - https://www.youtube.com/watch?v=Lp3zAFPRFlI and follow the steps mentioned in it to install the software and activate the license successfully.
https://www.youtube.com/watch?v=Lp3zAFPRFlI
P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big!
I have already tried everything and also every one else in my university has tried their hands on my laptop. This issue is that the license file doesn’t match with my MAC address. Therefore it is the fault of the Altair team for sending me the wrong license but they don’t want to resolve this issue. So, to whom should I contact for this resolution?
The license file is automatically generated when you enter your computer's host ID in the student edition license request form. If you have mistakenly entered the wrong Ethernet ID, please reapply for student license.
Please request for the student edition license again here https://studentedition.altair.com/ with the correct Ethernet ID.
Refer to this article to identify the correct Host Id of your machine - https://community.altair.com/community/en?id=community_blog&sys_id=090bd87797031190e3b0361e6253aff0
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