Quick Trouble shooting HW malfunctions - deleting settings files
Rahul_P1
Altair Employee
Anomalies with the browsers, the user interface layout (tab locations, command window, panel
location, toolbars,) keyboard preferences, import/export settings etc certain malfunctions with
errors and crashes can generally be resolved by deleting the settings files.
The following problems in HyperMesh have been successfully fixed by deleting the settings files.
Entities missing
Radio buttons missing in panel area
Buttons missing in panel area
Toolbar icons missing
Utility menu is blank, browser has icons missing
Status bar is missing
Errors
Can’t set hm framework minibar
Segmentation error when user starts hm
Fatal menu system error
hmmenu.set has one or more fatal errors
Menu system corrupted : menu itemgroup : get pointer
“Only a single create/edit window supported at a time, do you want to close current window before
proceeding”
“Node command is out of sequence' while importing .fem file
'Nodes already exist in the model' while converting Trias to tetras
selection
Unable to select lines and points from the graphics area,
Unable to select elements,
Entities do not change colour on being selected
While selecting a node adjacent node gets selected.
Unable to choose coincident nodes in the model. When user tries to choose one of the nodes at a
particular location it does not show the option of picking one of the two or more nodes.
crashes
HyperMesh 11.0 crashes when he tries to translate a component
operations
The mesh is not seeded all along the edges of a model and not taking the element size specified
When user tries to organize elements using organize option, elements are not moved and tool hangs
graphics
Panel area is resized
User is not able to get White background JPEG if the Check box is marked for Blank background
under options panel.
While using automesh option, if user does a reject/abort, then all masked elements will be
unmasked. i.e. If User masks some of the elements of the same and locally remeshes remaining
elements with F12 and aborts the operation then masked elements will appear on the screen
without doing unmask elements.
Components are not being displayed in the graphics area, though they are active in the model
browser and are not masked.
Masked Temporary Nodes appear while selecting by window.
Find attached elements will select all the elements including those in undisplayed components.
The colour of the component does not match between that in the model browser and the graphics
area.
Creates a material and tries to update a card image but, it goes blank without displaying any options
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Answers
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Delete the below files
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