Installation error edu2022

Efstathios Tsantzaridis
Efstathios Tsantzaridis New Altair Community Member
edited November 2022 in Community Q&A

Hi, i am facing the problem where edu2022 runs until 100% and then closes. It does not proceed to the next stage. As I have seen, many people face the same issue. What can I do next? Thank you for your time.

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited November 2022

    Hi

    It is possible that the executable/s was corrupted on download and hence you will need to completely uninstall the software and re-download the executable. It is important to first try deleting the downloaded file and downloading it again.

    If you still face issues, to make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum):

    1. Double click / run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)
    2. Select the executable by clicking on the browse button or drag and drop the file into the window
    3. After running the MD5 checksum on your computer, kindly see if your MD5 checksum value matches the correct value.
  • Efstathios Tsantzaridis
    Efstathios Tsantzaridis New Altair Community Member
    edited November 2022

    Hi again,

    I tried deleting the downloaded file and downloading it again and the problem continued. I run the MD5 checksum of my edu2022_win64.exe and my value is cfbae69055c2710cf0dd66f23ec21cab . The thing is i dont know where i can find the correct value. Can you show me what the correct value is or a way in order to find it myself? Thank you.

     

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited November 2022
    Efstathios Tsantzaridis said:

    Hi again,

    I tried deleting the downloaded file and downloading it again and the problem continued. I run the MD5 checksum of my edu2022_win64.exe and my value is cfbae69055c2710cf0dd66f23ec21cab . The thing is i dont know where i can find the correct value. Can you show me what the correct value is or a way in order to find it myself? Thank you.

     

    The MD5 checksum value seems correct. I also downloaded HyperWorks 2022 (working perfectly fine on my computer) and got the same MD5 checksum value as yours.

    Please try to follow these steps while installing the software - https://altairuniversity.com/altair-student-edition-licensing/  

    Also, have a look here - https://community.altair.com/community?id=community_question&sys_id=b3d1fcea978b5550e3b0361e6253afbd

     

     

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