Altair Student Edition Download Links Troubleshooting

Hasyid Ahmad Wicaksono
Hasyid Ahmad Wicaksono Altair Community Member
edited March 2022 in Community Q&A

Download Links Troubleshooting

There are cases where when you click on the download links in the email, one would just see a tab open and the exe does not download (in Google Chrome), in such cases

  • You should copy (right click on link and copy link) and paste the download links in a different browser (like edge or firefox) and click go
  • You should open the email in a different browser (if using gmail or yahoo for instance in a browser) and click on the links in the email there
  • Write to us in the Altair Community here with this issue and we will send you alternate download links.

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited March 2022

    Hi,

    We have sent you alternate links in a pdf, please let us know if issue persists.