Install error

Jnlong Li
Jnlong Li Altair Community Member
edited November 2022 in Community Q&A

Dear all,

      When I try to install the Flux or Flux motor on my laptop with windows 11. It produce error as below.

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Flexeraaxd$aaa: C:\Users\Jinlo\AppData\Local\Temp\I1664260107\Windows_Pure_64_Bit\resource\iawin32.dll not found
at Flexeraaxd.af(Unknown Source)
at Flexeraaxd.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)

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And I found a reply about  it in

   I hope this issue can be solved soon.

     Best regard.

                                                          Jinlong

   

Best Answer

  • Yann_Le_Floch
    Yann_Le_Floch
    Altair Employee
    edited November 2022 Answer ✓

    Hi,

    You can try to set the following environment variable : 

    Set JAVA_TOOL_OPTIONS="-Dos.name=Windows 10" 

    image

    Let me know if it works

    Yann

Answers

  • Yann_Le_Floch
    Yann_Le_Floch
    Altair Employee
    edited November 2022 Answer ✓

    Hi,

    You can try to set the following environment variable : 

    Set JAVA_TOOL_OPTIONS="-Dos.name=Windows 10" 

    image

    Let me know if it works

    Yann

  • Jnlong Li
    Jnlong Li Altair Community Member
    edited November 2022

    Hi,

    You can try to set the following environment variable : 

    Set JAVA_TOOL_OPTIONS="-Dos.name=Windows 10" 

    image

    Let me know if it works

    Yann

    Hi Yann,

           Thanks for your kindly help.

           It works.