How to change my ethernet on the file Altair.dat because it's the wrong Ethernet ID ?

Hussein Hamid
Hussein Hamid New Altair Community Member
edited April 2021 in Community Q&A

Hi,

Can I change my Ethernet ID on the file Altair.dat because it's the wrong Ethernet ID.

Thank you

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Best Answer

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2021 Answer ✓

    The license file should not be edited in anyway, editing the license file text will render it unusable.

    When you open the license file in a text editor you will see an Ethernet address there in a line that says "ETHERNET =    

    The Ethernet ID is the ID of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

    Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection

    The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.

    That means if the address provided as above does not match the one in the license file, please request for the license file again with the correct Ethernet ID here https://studentedition.altair.com/

    Students can submit up to 5 requests, in special cases this limit can be increased.

    Learn more here - https://community.altair.com/community?id=community_blog&sys_id=b3ea3ce01bbf5cd0a5f742eddc4bcbc5

Answers

  • Adriano Koga_20259
    Adriano Koga_20259 New Altair Community Member
    edited April 2021

    You cannot change.

     

    Need to order a new license with the correct Ethernet.

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2021 Answer ✓

    The license file should not be edited in anyway, editing the license file text will render it unusable.

    When you open the license file in a text editor you will see an Ethernet address there in a line that says "ETHERNET =    

    The Ethernet ID is the ID of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

    Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection

    The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.

    That means if the address provided as above does not match the one in the license file, please request for the license file again with the correct Ethernet ID here https://studentedition.altair.com/

    Students can submit up to 5 requests, in special cases this limit can be increased.

    Learn more here - https://community.altair.com/community?id=community_blog&sys_id=b3ea3ce01bbf5cd0a5f742eddc4bcbc5

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