Licensing error whiel flexbody creation

Alexander_22272

Hello,

I tried implementing a flexbody to my MBD Model in MotionView with the flexprep tool, but got the licensing error from the attachment.

Is there a limitation in Hyperworks student regarding flexbodys?

Alexander_22272

here a screenshot of the out file

Koushik Chandrashekhar_21806

Hi,

Maximum of 200 bodies allowed in MotionView Student Edition. This is the only limitation exists and i don't think that is a problem here.  

From the error, there seems to be two license files being pointed at, can you make sure you only have one license file in your computer, the right one? see if that helps.

Also, Kindly make sure the following:

Solution for the error:

 The software requires a license file to function, You should find the license file attached to the email with the software download links,

 After downloading the license file, rename it to altair_lic.dat and place the same in the <installation directory>/security folder

 

If you have already done the above and still face the error, Use windows folder options / view > display file name extensions, to make sure the file is named altair_lic.dat and not altair_lic.dat.dat,

 

You need to confirm if the Ethernet address in the license file is the correct one and matches the one in your machine.

 

When you open the license file in a text editor you will see an Ethernet address there in a line that says "ETHERNET =

        

The Ethernet ID is the ID of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

 

Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

 

 

The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.

 

That means if the address provided as above does not match the one in the license file, please request for the license file again with the correct Ethernet ID here https://studentedition.altair.com/

Alexander_22272

Hello Koushik,

 

thank you for your response. I tried your tips but got the same error as before.

 

As a test I tried the tutorial file from the bike flexbody tutorial and got the same error, too. After that I loaded the mbd model with the already prepared flexbody h3d without any problems. Even simulating the system with the flexbody was possible.

 

 

 

Alexander_22272

Hello.
is it possible to send you the files so that you can perform the conversion and send me the flexbody files? Apparently, the only thing that doesn’t work is the conversion.

Alexander_22272

Hello, can anybody help or is this silence altairs responce?

Koushik Chandrashekhar_21806

Hi Alexander,

We are looking into this issue of fatal error. Meanwhile, the earlier version of the student edition can be used which will not have any issue. Kindly write an email to us at altairuniversity@altair.com with the same image showing the error. We will provide you then the earlier version via email.  

Thank you for your patience and understanding. 

 

Koushik Chandrashekhar

Associate Engineer - CAE 

Altair | Nasdaq: ALTR

koushik.chandrashekhar@altair.com| altair.com

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Alexander_22272

Hello Koushik,

I tried the earlier version and still got the same licensing error, when trying to use the flexprep tool with the bike tutorial file. As in the Hyperworks 2020 version I can load the h3d flex file of the bike into the mdl model and simulate it without any problem. Still the only issue is the flexprep failing on me. Is there any other way to get the h3d file for my flexbodys from my files?

Alexander

Alexander_22272

here is the out file