Problem with the license
Hi, I have requested the student license for hyperworks but when trying to open the program, this error code is displayed. What should I do? I think my license has a different host ID.
Altair License Manager: License error
Feature(s): GlobalZoneAM, HyperWorks, HWHyperMesh
Error Code: 9
Error Description:
Feature not found
Feature: HyperMesh
Error Code: 9
Error Description:
[LOCAL] C:\Program Files\Altair\2021-edu\security\altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Program Files/Altair/2021-edu/hwdesktop/../security/altair_lic.dat;C:\Program Files\Altair\2021-edu\security\altair_lic.dat
Answers
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The activation and troubleshooting steps and tips are all covered here - https://altairuniversity.com/altair-student-edition-licensing/ please follow the steps there exactly and in detail.
If the ID is wrong, please request for a new license with the correct address again here - https://studentedition.altair.com/
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Altair Employee