Fatal Application Error while installation of Altair Student Version on windows 11

Nilesh Patel
Nilesh Patel Altair Community Member
edited January 2023 in Community Q&A

Facing issue of Fatal Application Error while installation of Altair Student Version on windows 11. I set the environmental variables as JAVA_TOOLS_OPTIONS = "-Dos.net=Windows 10" . Still facing the same issue.

Requested to give solution 

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited January 2023

    Please note that the java installation issue you are seeing is caused when trying to install a v2022.1 Altair product on a Windows 11 environment. Windows 11 is not an officially supported platform yet. Official support will come soon.

    Setting a system variable as below should work usually:

    image

    Please follow these steps in order:

    1. Uninstall the software.

    2. Set the system variable (as shown above).

    3. Try to install the software again

    Please let me know if this works.

  • Nilesh Patel
    Nilesh Patel Altair Community Member
    edited January 2023
    Payal Pawar_20288 said:

    Please note that the java installation issue you are seeing is caused when trying to install a v2022.1 Altair product on a Windows 11 environment. Windows 11 is not an officially supported platform yet. Official support will come soon.

    Setting a system variable as below should work usually:

    image

    Please follow these steps in order:

    1. Uninstall the software.

    2. Set the system variable (as shown above).

    3. Try to install the software again

    Please let me know if this works.

    Dear Payal Pawar,

    It's not working. Same error again after following the suggested steps.

    regards

     

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited January 2023
    Nilesh Patel said:

    Dear Payal Pawar,

    It's not working. Same error again after following the suggested steps.

    regards

     

    Are you sure you have created the environmental variable as mentioned above, and as system variable and use the " "?

  • Nilesh Patel
    Nilesh Patel Altair Community Member
    edited January 2023
    Adriano A. Koga_21884 said:

    Are you sure you have created the environmental variable as mentioned above, and as system variable and use the " "?

    Yes Sir,

    image

    image

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited January 2023
    Nilesh Patel said:

    Dear Payal Pawar,

    It's not working. Same error again after following the suggested steps.

    regards

     

    Did you uninstall the software before setting the system variable?

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited January 2023
    Nilesh Patel said:

    Yes Sir,

    image

    image

    it is JAVA_TOOL, no TOOLS

    image

  • Nilesh Patel
    Nilesh Patel Altair Community Member
    edited January 2023
    Adriano A. Koga_21884 said:

    it is JAVA_TOOL, no TOOLS

    image

    Thanks a lot to Payal & Adriano.

    I corrected the mistake and its working perfectly.

    regards

    Nilesh

  • Nilesh Patel
    Nilesh Patel Altair Community Member
    edited January 2023
    Payal Pawar_20288 said:

    Did you uninstall the software before setting the system variable?

    Yes i did a mistake to define environmental variable

    its working now

    thanks a ton

    regards

    Nilesh

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