Installing error about Hyperworks student version

Honghu GUO
Honghu GUO Altair Community Member
edited April 2021 in Community Q&A

Hi,all.

I had a trouble about Hyperworks licence of student version.

The Hyperworks 17 student version could not open successfully, and the error shows:

[04/09/21 15:09:48] System Error: No Auth Token in HHWU Config
====================
[04/09/21 15:09:47] Activating features...
[04/09/21 15:09:47] Trying to activate...
[04/09/21 15:09:47] Deactivating features...
[04/09/21 15:09:47] Activating...
[04/09/21 15:09:47] Activating required features
[04/09/21 15:09:48] System Error during checking out: Altair License Manager: License errorFeature(s): GlobalZoneAP, HyperWorks, HWHyperMesh
Error Code: 9
Error Description:
Feature not foundFeature: HyperMesh
Error Code: 9
Error Description:
[LOCAL] D:\License\altair_lic.dat - (Err: 9) Feature not foundLicense Path: D:/License/altair_lic.dat;D:\License\altair_lic.dat[04/09/21 15:09:48] System Error during checking out: Altair License Manager: License errorFeature(s): GlobalZoneAP, HyperworksEDU
Error Code: 9
Error Description:
Feature not foundFeature: HyperworksEDU
Error Code: 9
Error Description:License Path: D:/License/altair_lic.dat;D:\License\altair_lic.dat[04/09/21 15:09:48] Unable to activate
 
Could you give me some suggestion about how to solve it?
Thank you very much!

Answers