Errors when starting HyperStudy - No module named alt

Abubakar

Hello, I'm having an error when I start HyperStudy using the student edition (clipped below). This error is not letting me define any models.

 

141 Error  : No module named 'alt'  142 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\spreadsheet\spreadsheet_metadata.py )  143 Error  : No module named 'alt'  144 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\workbench\workbench_metadata.py )  145 Error  : No module named 'alt'  146 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\feko\feko_metadata.py )  147 Error  : No module named 'alt'  148 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\flux\flux_metadata.py )  149 Error  : No module named 'alt'  150 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\fluxmotor\fluxmotor_metadata.py )  151 Error  : No module named 'alt'  152 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\operator\operator_metadata.py )  153 Error  : No module named 'alt'  154 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\simlab\simlab_metadata.py )  155 Error  : No module named 'alt'  156 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\pyfit\pyfit_metadata.py )  157 Error  : No module named 'alt'  158 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\knowledge_studio\knowledge_studio_metadata.py )  159 Error  : No module named 'alt'  160 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\inspire_studio\inspire_studio_metadata.py )  161 Error  : No module named 'alt'  162 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\lookup\lookup_metadata.py )  163 Error  : No module named 'alt'  164 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\bpreproc\bpreproc_metadata.py )  165 Verbose: Exec ( "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/tcl8.5.9/win64/bin/wish85.exe" "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/study/hstAbout.tbc" ::hwt::OpenHelpTopic "C:/Program Files/Altair/2021-edu/hwdesktop" hst topics/design_exploration/model_define_t )  166 Verbose: Exec ( "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/tcl8.5.9/win64/bin/wish85.exe" "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/study/hstAbout.tbc" ::hwt::OpenHelpUpdates "C:/Program Files/Altair/2021-edu/hwdesktop" )  167 Message: Logging time ( 2021-08-24 14:35:17 ), Elapsed time ( 01:00:00 ) )

Rahul_P1

We have sent you the previous exe by email which will not have this issue, please uninstall this version and install the version sent to you by email.

Rahul_P1

We have sent you the previous exe by email which will not have this issue, please uninstall this version and install the version sent to you by email.

Abubakar

Rahul Ponginan_22560 said:

We have sent you the previous exe by email which will not have this issue, please uninstall this version and install the version sent to you by email.

Thank you very much. It's working now.