I am not able to download the software (student version) the .exe file is not downloading. I have tried all the solutions which is mention in that website but nothing worked. Can you send me the alternate download link.

Sib
Sib Altair Community Member
edited September 2022 in Community Q&A

I am not able to download the software (student version) the .exe file is not downloading. I have tried all the solutions which is mention in that website but nothing worked. Can you send me the alternate download link.

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited March 2022

    HI,

    We have sent you alternate links in a pdf, please let us know if issue persists

  • Jaime McPherson
    Jaime McPherson New Altair Community Member
    edited September 2022
    Rahul Ponginan_22560 said:

    HI,

    We have sent you alternate links in a pdf, please let us know if issue persists

    I am having the same problem with a trial download, could you send me FAQ on how to initiate a download? I click the download error and nothing happens.  I did disable popup blocker, but when I click on the download it just takes me to the marketplace.  

  • Sai Kumar_21741
    Sai Kumar_21741 Altair Community Member
    edited September 2022

    Hi, I'm facing same issue. I raised the question in the forum, can someone please address it?

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited September 2022
    Sai Kumar_21741 said:

    Hi, I'm facing same issue. I raised the question in the forum, can someone please address it?

    Hi

    Please share the email ID used for requesting the student license file and we will send you alternate download links.

     

  • Sai Kumar_21741
    Sai Kumar_21741 Altair Community Member
    edited September 2022
    Payal Pawar_20288 said:

    Hi

    Please share the email ID used for requesting the student license file and we will send you alternate download links.

     

    Thank you for your response Payal. You can send those links at prksaikumarn@gmail.com

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited September 2022
    Sai Kumar_21741 said:

    Thank you for your response Payal. You can send those links at prksaikumarn@gmail.com

    Hi,

    We have sent you alternate links as a PDF attachment via email, please let us know here if the issue persists.

     

  • Shane_22020
    Shane_22020 Altair Community Member
    edited September 2022
    Rahul Ponginan_22560 said:

    HI,

    We have sent you alternate links in a pdf, please let us know if issue persists

    Hi, I am having the same issue. Link redirects to website with both Chrome and Edge. 

    I am a student of St. Lawrence College, email address: shane.high@student.sl.on.ca

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