ESACOMP licensing with authorization code not working

Noah Nettesheim
Noah Nettesheim Altair Community Member
edited April 3 in Community Q&A

Created a student account, obtained a license key, authorized the license and installed ESACOMP but the program is erroring out looking for a license file. The current license model does not generate a license file to permit it to being used.

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited March 1

    Hi Noah,

    You no longer need .dat file to activate the license.

    Please obtain the activation key from the Student Edition Bundle on Altair One Marketplace and enter the key in altair license utility (almutil) to activate the license. Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.


    https://www.youtube.com/watch?v=b4_-4MZNF7Y

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

  • Noah Nettesheim
    Noah Nettesheim Altair Community Member
    edited March 4
    Payal Pawar_20288 said:

    Hi Noah,

    You no longer need .dat file to activate the license.

    Please obtain the activation key from the Student Edition Bundle on Altair One Marketplace and enter the key in altair license utility (almutil) to activate the license. Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.


    https://www.youtube.com/watch?v=b4_-4MZNF7Y

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

    image

     

    When I type in the activation code, this pops up. 

     

    I also notice that when I press on "Manage Licenses" in my Altair account, it does not show any licenses. 

    What else do I need to do?

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited March 8
    Noah Nettesheim said:

    image

     

    When I type in the activation code, this pops up. 

     

    I also notice that when I press on "Manage Licenses" in my Altair account, it does not show any licenses. 

    What else do I need to do?

    Hi,

    "License already exists in license store" means the license is already active and stored on your system.

    Now that your license is active, could you please try to open the EDEM software? If you encounter any further license errors, kindly share the screenshot here.

     

     

  • Rani
    Rani Altair Community Member
    edited April 1
    Payal Pawar_20288 said:

    Hi Noah,

    You no longer need .dat file to activate the license.

    Please obtain the activation key from the Student Edition Bundle on Altair One Marketplace and enter the key in altair license utility (almutil) to activate the license. Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.


    https://www.youtube.com/watch?v=b4_-4MZNF7Y

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

    I am having the same problem.  I don't believe ESACOMP is linked to the new licensing model because when I install ESACOMP it does not create the Altair folder in the C:\Program Files path.  It is not linked to it it seems.

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited April 3
    Rani said:

    I am having the same problem.  I don't believe ESACOMP is linked to the new licensing model because when I install ESACOMP it does not create the Altair folder in the C:\Program Files path.  It is not linked to it it seems.

    Hi,

    Can you check if you can find 'almutil_gui.exe' in the ESAComp folder on your computer?

  • it_solute_24
    it_solute_24 Altair Community Member

    We have a purchased Altair license, and I’m experiencing the same issue.
    I’m encountering the same error (image attached). During the installation, it doesn’t give the option to log in, and later it asks for a license file (which doesn’t exist in the path shown in the image).

    I’ve checked, and I don’t have the file mentioned in the last comment from April 3rd, "almutil_gui.exe".

    esacomp.png

    How can I install the ESAComp program with my license?

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