Hi. I'm calling you because I have a question I interpreted it as simlab "AcuSolve Solver environment is not configured" Can you tell me why this error occurs and how to solve it?

donghoon
donghoon New Altair Community Member
edited April 2023 in Community Q&A

Hi. I'm calling you because I have a question   I interpreted it as simlab "AcuSolve Solver environment is not configured" Can you tell me why this error occurs and how to solve it?

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Answers

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited April 2023

    Hi, did you include 'SimLab Additionals 2022.2' when installing?  If you download and install the 2022.2 version you need the Additionals to run AcuSolve.  

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  • donghoon
    donghoon New Altair Community Member
    edited April 2023

    imageimage

    I can't run it after downloading it, where should I extract the downloaded file? I downloaded simlab to c drive

  • James Lewis
    James Lewis Altair Community Member
    edited April 2023
    donghoon said:

    imageimage

    I can't run it after downloading it, where should I extract the downloaded file? I downloaded simlab to c drive

    Hi Donghoon,

     

    You do not need to extract additionals file.

    You just need to put additionals file in the same folder with simlab installation file.

    And then re-install simlab.

     

    You can look through this post for reference.

     

    Best regards,

    James

  • donghoon
    donghoon New Altair Community Member
    edited April 2023

    image

    number of processors should not exceed.4

    How do I fix the error?

  • acupro
    acupro
    Altair Employee
    edited April 2023
    donghoon said:

    image

    number of processors should not exceed.4

    How do I fix the error?

    What is the CPU on your machine?  How many physical cores do you have (not with HyperThreading)?

  • ydigit
    ydigit
    Altair Employee
    edited April 2023
    donghoon said:

    imageimage

    I can't run it after downloading it, where should I extract the downloaded file? I downloaded simlab to c drive

    you have to install SimLab with both .exe and .zip in the same location. 

     

    Just extracting ZIP will not install solvers. 

  • ydigit
    ydigit
    Altair Employee
    edited April 2023
    donghoon said:

    image

    number of processors should not exceed.4

    How do I fix the error?

    Are you using a student license? 

    How many Altair Units do you have ? You can check License Utility to see if there are enough licenses available. You will need min 35 AUs to solve with more than 4 cores. 

    Solver Unit Draw (altair.com)