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How do I solve a License error running RadiOSS?

Whenever I try to run a RadiOSS-Simulation on this specific PC, a license error comes up.

No matter if I start RadiOSS via the compute console or through the HW GUI. I tested this both on my own models and the models provided in the RadiOSS introduction class and use the same kind of license on a different PC at the institute, so I know it should work.

This error came up right at the start of the simulation:

.. STARTER RUNNING ON 1 THREAD

LICENSE CHECK ERROR
--------------------

ERROR : 22.0 Feature Radioss or HWRadioss not found on license file
Altair License Manager: License error
Feature(s): GlobalZoneEU, HyperWorksEDU
Error Code: 9
Error Description:
Feature not found
License Path: C:/Program Files/Altair/2022/hwdesktop\security\altair_lic.dat;C:/Program Files/Altair/2022/security/altair_lic.dat

License error:
Altair License Manager: License error
Feature(s): GlobalZoneEU, HyperWorksEDU
Error Code: 9
Error Description:
Feature not found
License Path: C:/Program Files/Altair/2022/hwdesktop\security\altair_lic.dat;C:/Program Files/Altair/2022/security/altair_lic.dat

These are the technical specs of the simulation PC, where RadiOSS doesn't work:

Windows 10
11th Gen Intel Core i7-11700 (8 cores, 16 threads)
GPU NVIDIA RTX A4000
Altair HyperWorks 2022

I appreciate any advice!

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English

v2022

Accepted answers

All comments

Payal Pawar_20288

The Altair Student Edition license is a node-locked license – a license that will work only on one machine whose Ethernet ID was entered while requesting.

If you use the same license file on another computer, the license will not work. Another license file will be required for the second computer.

Please request for the student edition license for the other computer again here https://studentedition.altair.com/ with the correct Ethernet ID.

Simon_21768

Hi

The Altair Student Edition license is a node-locked license – a license that will work only on one machine whose Ethernet ID was entered while requesting.

If you use the same license file on another computer, the license will not work. Another license file will be required for the second computer.

Please request for the student edition license for the other computer again here https://studentedition.altair.com/ with the correct Ethernet ID.

Thank you for the response, this doesn't solve the issue tho.

This PC is not running a hyperworks student edition. It's a PC at the institute and the license itself is not the issue as it works fine on another PC.

Payal Pawar_20288

Thank you for the response, this doesn't solve the issue tho.

This PC is not running a hyperworks student edition. It's a PC at the institute and the license itself is not the issue as it works fine on another PC.

It appears that you have installed the full version of Radioss 2022, note that the student edition contains Radioss within the HyperWorks Student Edition and will not work with the commercial separate version of Radioss.

You should run Radioss from within the HyperWorks student edition in the Analysis > Radioss option only

Also, refer to this post (might help) - https://community.altair.com/community?id=community_question&sys_id=c7fefc02db344590cfd5f6a4e29619f8