hyperworks student edition running error

jangmjo
jangmjo New Altair Community Member
edited November 2020 in Community Q&A

Hello, I got a problem running the program, HyperWorks 2020.

 

I downloaded the program and license file. and also place the license file at the right folder.

 

when I click the program. Loading screen opened, and did nothing.

(Loading image included blue car. 

( https://ifh.cc/g/AaAEtS  ---> Image URL)

 

I waited about 1 hour. but nothing changed.. just that screen. 

 

help me open it ;(

 

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Answers

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited September 2020

    Hi,

     

    It is possible that the executable/s were corrupted on download and hence you will need to completely uninstall the software and redownload the executables, It is important to first try deleting the downloaded file and downloading it again.

     

    If you still face issues, to make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum):

     

    1. Double click / run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)

     

    md5.png

    1. Select the executable by clicking on the browse button or drag and drop the file into the window
    2. After running the MD5 checksum in your computer, kindly see if your MD5 checksum value matches the one here: 77e844dd7d2a5406ed85a3883e0ef383

     

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