Problem Re-activating Student License

Nikolaos Gligoris
Nikolaos Gligoris Altair Community Member
edited July 3 in Community Q&A

I recently got a student license for PSIM and activated the license but due to hardware issues, my laptop was sent for repair, during which all data was deleted. Now, having reinstalled PSIM, I'm trying to activate the license again, on the same laptop, but i get an error warning saying "This license was alredy activated using different HostIDs". Is there something that can be done for me to activate my license?

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Answers

  • Suhas Ambekar
    Suhas Ambekar
    Altair Employee
    edited July 3

    Hi,

    Your license has been deactivated. You should now be able to activate your student license on your laptop. Please let me know if that works for you.

    Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key -
    https://www.youtube.com/watch?v=b4_-4MZNF7Y

    Also, follow the additional steps mentioned on this website to activate the license for HyperWorks Edu v2022, PSIM, and RapidMiner/AI Studio - https://web.altair.com/altair-student-edition

     

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