PSIM Altair Student Edition - License does not activate

Carlos Ramos_21685
Carlos Ramos_21685 Altair Community Member
edited April 2023 in Community Q&A

Despite following the indicated instructions, I am unable to activate the PSIM license. The following figures describe what I did, and the error that comes up. I already uninstalled the previous versions, reinstalled the current version, but the error is repeated.

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited April 2023

    Hi,

    All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

    Did you set the following environment variables?

    image

    Follow the below-mentioned steps to set the above mentioned environment variables:

    Type “control panel” into your computer’s search bar.

    Browse to: Control Panel > System and Security > System and click “Advanced System settings” on the left-hand side of the folder.

    A window will pop up, click “Environment Variables”.

    Under “System Variables”, click “New”.

    Name this new variable ALTAIR_LICENSE_PATH

    In the variable value box, use the “browse for File” button to locate your license file. Save this variable:

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    Now set one more variable (as shown in the below image) to be sure the system is not connected to the Altair Cloud Managed licenses if you have used this before,

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    You can also watch this video - https://www.youtube.com/watch?v=Lp3zAFPRFlI and follow the steps mentioned in it to install the software and activate the license successfully.


    https://www.youtube.com/watch?v=Lp3zAFPRFlI

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