The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community. Nominations are accepted on a rolling basis.
We have a permanent license purchased and it is giving an error and saying it has expired. (Unable to activate. Error #1184)
It also says it expired almost two months ago and we have been using it until this week.
Hi Alberto,
You have a customer hosted legacy license, which means internal license expiry dates are your responsibility.
There are two important dates for a license.
1-expiry date. This is the date that PSIM will stop working. if you leased or subscribed this is the renewal date
2- check out date or license period. This is the date that a local activation of PSIM will access the server to refresh. This is similar to the return date of a library book. This prevents lost, stolen, ex-employees computers from sitting on your PSIM license as it will "auto return".
You need to speak with your internal license administrator to refresh your license activation. There is nothing we can do from the legacy license server.
I see that you also sent us an email. I will reply with your particular license details there, but this information is applicable broadly.
Hi, Alberto,
Another possibility is that the license is not expired, but your serial number is expired.
The serial numbers are controlled by a PSIM license administrator in your company/university. Please contact him for such issues.
Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
