Hyperwork downloading link having a problem

nur izzati
nur izzati Altair Community Member
edited March 2021 in Community Q&A

I requested the student version. But, when I click the download link for HyperWorks, a new tab appears in my browser and closes quickly. I am unable to download the HyperWorks app. Could you please help me?

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Answers

  • Adriano Koga_20259
    Adriano Koga_20259 New Altair Community Member
    edited March 2021

    try a different browser. :)

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited March 2021

    We have sent you a pdf by email with alternate links as well, please change your default browser (to IE or edge if possible) and try as well, thanks.

  • nur izzati
    nur izzati Altair Community Member
    edited March 2021
    Rahul Ponginan_22560 said:

    We have sent you a pdf by email with alternate links as well, please change your default browser (to IE or edge if possible) and try as well, thanks.

    okay, it's successful when I change to another browser,  I can download it already, also thank you for the link provided 

  • nur izzati
    nur izzati Altair Community Member
    edited March 2021
    Adriano Koga_20259 said:

    try a different browser. :)

    its work! Thank you :)

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