Changing devices

Gabriel Gojcaj
Gabriel Gojcaj Altair Community Member
edited May 3 in Community Q&A

Hello,

I installed the FEKO software on my laptop thinking we would need it in class, but we do not. I would like to install the software on my home PC which has significantly more compute, but can't use the same license since I already activated it on my laptop. Any assistance would be greatly appreciated, thanks.

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited March 8

    Hi Gabriel,

    To activate the license on another computer, you must first deactivate it from the computer where it was previously activated.

    To deactivate your license from Mac OS, please follow these steps:

    1. Go to the Altair license utility.
    2. In the Altair License Utility, go to Tools > Deactivate License.
    3. Enter the activation key in the provided box and click on 'Deactivate.' (Refer to the image below)
    4. Once you have successfully deactivated the license on your Mac OS, you can then activate the license on your other computer using the same activation key.

    NOTE: There are only a limited number of chances to deactivate and reactivate a license. Therefore, it's advisable to avoid deactivating it several times.

    image

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

  • Mustapha Dauda_20246
    Mustapha Dauda_20246 Altair Community Member
    edited May 1
    Payal Pawar_20288 said:

    Hi Gabriel,

    To activate the license on another computer, you must first deactivate it from the computer where it was previously activated.

    To deactivate your license from Mac OS, please follow these steps:

    1. Go to the Altair license utility.
    2. In the Altair License Utility, go to Tools > Deactivate License.
    3. Enter the activation key in the provided box and click on 'Deactivate.' (Refer to the image below)
    4. Once you have successfully deactivated the license on your Mac OS, you can then activate the license on your other computer using the same activation key.

    NOTE: There are only a limited number of chances to deactivate and reactivate a license. Therefore, it's advisable to avoid deactivating it several times.

    image

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

    I got a new laptop for more compute power and want to activate my student license on it but cannot because it is saying "License is already activated". The other Laptop were it was installed has already been erased. Please help. Thank you

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited May 3
    Mustapha Dauda_20274 said:

    I got a new laptop for more compute power and want to activate my student license on it but cannot because it is saying "License is already activated". The other Laptop were it was installed has already been erased. Please help. Thank you

    Hi,

    Do you have access to your previous PC?

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