student edition license key issue

kumaran sankar
kumaran sankar Altair Community Member
edited October 21 in Community Q&A

I could not reactivate my license and also when i open PSIM there is some error. I will attach the picture below kindly fix this issue and help me out of this problem.

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I was trying to activate my license key but it says the license already exist in license store. but when I open the PSIM it says error code 9 and 40. Kindly help me out of this problem and do the needful. 

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 21

    Hi, We see here that the license was not activated, Please click on the path in your license activation tab and delete any license file that exists there, and then reactivate with the same license key

    image

  • kumaran sankar
    kumaran sankar Altair Community Member
    edited October 21
    Rahul Ponginan_22560 said:

    Hi, We see here that the license was not activated, Please click on the path in your license activation tab and delete any license file that exists there, and then reactivate with the same license key

    image

    Thank you so much now my problem got solved.

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