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student edition license key issue

User: "kumaran sankar"
Altair Community Member
Updated by kumaran sankar

I could not reactivate my license and also when i open PSIM there is some error. I will attach the picture below kindly fix this issue and help me out of this problem.

image

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I was trying to activate my license key but it says the license already exist in license store. but when I open the PSIM it says error code 9 and 40. Kindly help me out of this problem and do the needful. 

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    User: "Rahul_P1"
    Altair Employee
    Updated by Rahul_P1

    Hi, We see here that the license was not activated, Please click on the path in your license activation tab and delete any license file that exists there, and then reactivate with the same license key

    image

    User: "kumaran sankar"
    Altair Community Member
    OP
    Updated by kumaran sankar

    Hi, We see here that the license was not activated, Please click on the path in your license activation tab and delete any license file that exists there, and then reactivate with the same license key

    image

    Thank you so much now my problem got solved.