license error

Hypermesh 2023.1_Optistruct

Hi,

I am not able to access Hypermesh 2023.1 and when looked at the license log it showed the license expired at 2024-09-17 but it's valid up to 2025-06-29.

I have attached the screenshots to this message. Can someone help please.

 

 

Rahul_P1

Your student license is valid for one year from the time you generate the license key and it is not possible for it to expire even before the key is generated.

We see you have already generated a license key but did not activate it, Please follow the procedure here to activate it - https://community.altair.com/community?id=community_blog&sys_id=f0a5c35197c516d0da583b47f053aff9&view_source=featuredList  to generate the license key and 

Hypermesh 2023.1_Optistruct

Thank you! When I try to activate, an error message pops up "license already exists in license store"