Program closes sudently after clicking view results, sketch and other actions.

Daniel Lobo

Hi! 

I have just downloaded Inspire and when trying to run and structural analysis or making a sketch, the program disappear. 

Does anyone know what could be going on?

THANKS!

 

Daniel Lobo

PS: I'm running Inspire in a virtual machine (Parallels desktop) and have tried most of the ways to patch the .dat license. 

Rahul_P1

Hi,

Please tell us the OS version in use and make sure your graphics card and its driver is supported,

Try deleting settings files as per second post here - https://community.altair.com/community?id=community_question&sys_id=bf3648761b2bd0908017dc61ec4bcbef  also delete temporary files in the my documents folder,

 

 

Daniel Lobo

Rahul Ponginan_22560 said:

Hi,

Please tell us the OS version in use and make sure your graphics card and its driver is supported,

Try deleting settings files as per second post here - https://community.altair.com/community?id=community_question&sys_id=bf3648761b2bd0908017dc61ec4bcbef  also delete temporary files in the my documents folder,

 

 

Microsoft Windows 10 Pro Education 10.0.19041. graphics 

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

The solution of deleting setting files didn't work.