License issues - Student to Premium

Trisha_Boodhoo
Trisha_Boodhoo Altair Community Member
edited October 15 in Community Q&A

Dear Altair Support,

I am having licensing issues - my Altair license is for the premium version of the software and periodically after I access the premium version for a while it reverts to the student edition. I sometimes get pop ups saying that my license expired but then it sometimes reverts back to the premium edition and I just initially thought that the problem was resolved. Would you have any ideas as to what may be the potential sources for this error? I am a student at Purdue Unversity.

Best regards,

Trisha Boodhoo.

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Answers

  • jerrinjobs
    jerrinjobs
    Altair Employee
    edited October 15

    Hi Trisha

    I think you must contact the individual who is managing your license. They should be able to help you!

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