License issues - Student to Premium

Trisha_Boodhoo

Dear Altair Support,

I am having licensing issues - my Altair license is for the premium version of the software and periodically after I access the premium version for a while it reverts to the student edition. I sometimes get pop ups saying that my license expired but then it sometimes reverts back to the premium edition and I just initially thought that the problem was resolved. Would you have any ideas as to what may be the potential sources for this error? I am a student at Purdue Unversity.

Best regards,

Trisha Boodhoo.

jerrinjobs

Hi Trisha

I think you must contact the individual who is managing your license. They should be able to help you!