How to get access to the software when download link doesn't work?

BB_21320
BB_21320 Altair Community Member
edited May 2023 in Community Q&A

Hello,
I applied to the student version almost 3 weeks ago, and I thought I didn't receive an Email with the download links yet. However, I just noticed that your Email ended up in the Spam folder and I tried to click on the download links, but nothing happens when I do so. What can I do to get access to the software now?

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited May 2023

    Hi,

    We have sent you alternate download links as a PDF attachment via email, please let us know here if the issue persists.

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